Gaming Repairs

We split repairs into two categories because the fault patterns are different. Console faults tend to be mechanical or thermal — HDMI ports damaged by cables pulled at an angle, overheating from dust build-up and thermal paste that's dried out, disc drives that stop reading, or units that won't power on at all. Controller faults are almost always about sticks and buttons: potentiometer wear causing drift, worn button contacts, sticky triggers.

Begge får den samme proces. Vi inspicerer, før vi citerer - du får en reel diagnose, ikke et gæt, og vi vil sige klart, hvis noget ikke er værd at reparere i stedet for at tage jobbet alligevel. Konsoler og controllere kan afleveres på vores London-værksted eller sendes til os; mail-in får samme inspektion og samme dokumentation (billeder og video hvor det er relevant) som alt, hvad der er gjort i butikken.

Brug kategorifliserne nedenfor for at komme til den rigtige reparationsside. Alt færdigt har 12 måneders dækning, uanset hvilken rute det kom igennem.

Common Questions

How does mail-in work?

Tell us the fault and pick a prepaid Royal Mail tracked label at checkout (UK), or we'll send our workshop address (worldwide). Post it in, we diagnose and confirm the price, repair it, and ship it back to you tracked - free, UK and international.

How long does it take?

Most repairs are turned around in 1-2 working days once we receive it. Drop-offs are often same-day. We keep you updated the whole way with photos and videos.

Do you ship worldwide?

Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.

What's the warranty?

Every repair and custom build comes with a 12-month warranty. We're a full repair shop, so you're covered.

Do I pay upfront?

You confirm the quote before we start. For drop-offs you pay on completion; for mail-in you'll be sent a secure payment link once we've diagnosed it.

Is it safe to send my device?

Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.

Dan Macca

in the last week

★★★★★

Friendly guys. Excellent service. PS5 hdmi and overheating issues fixed on the same day. Would highly recommend

Allan Winter

2 weeks ago

I bought a pair of TMRs for my DualSense Edge, and they fit perfectly. The idea of sending the customer a video and photos of the calibration is excellent - it really instills confidence and credibility. Great work!

Rob Durkin

3 weeks ago

Was suffering from stick drift on my PS5 controller so sent it in to OG Repairs for an upgrade to the TMR Gulikit sticks. Photos showing the upgrades, a video pre-upgrade confirming stick drift, then a video post-upgrade showing it was gone. Very impressed and will return.

Alexander St Romain

a month ago

Great product, I'm happy with my purchase.

Callum Millican

I ordered a custom controller with back buttons, mouse-click buttons and triggers. Took a bit longer than expected but I was refunded for the extra time thanks to great customer support. Would recommend, and the 1-year warranty is good peace of mind.

Aman Patel

Great service, I had 2 SCUF PS5 FPS controllers fixed and upgraded by OG Repairs. The repair was fast (same-day pick-up) and it saved me from buying another controller.

Paul Leung

Very happy customer - I ordered the GuliKit TMR replacement analog sticks for my DualSense Edge. Whenever I asked how progress was going they were very happy to help and explained what was happening. No more stick drift. Highly recommend this company.

sblackdragon

2 months ago

Back button was stuck inside the controller, so it was repaired same day. Slightly longer than estimated but still same day and I've had no issues since.

Quick repair - the DualSense comes back with a second life! Love them sharing photos and videos about the repair as well. Thanks OG Repairs.

Sarah W

3 months ago

Absolutely quality repair team. They were quick and efficient with the way they repaired my controller. The video and picture of it being repaired was also a nice touch - definitely would choose them again.

Joseph Hudson

Very quick turnaround in repairing my PS5 controllers. Customer service was very helpful and honest about the whole process.

OG customer

4 months ago

Outstanding work - sent in my PS5 controller for a stick drift repair and TMR upgrade. It's phenomenal, feels brand new. Highly recommend.

Gaming Repairs

Common Questions

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