Denne side dækker alle controllermærker, vi servicerer, ikke kun førsteparts-pads. Stick-drift er den mest almindelige fejl på tværs af dem alle - PS5 DualSense og PS4 DualShock 4 bruger det samme potentiometer-pinddesign som de fleste Xbox pads, så fejltilstanden er identisk, selvom controlleren ser anderledes ud. Premium-controllere (SCUF, Battle Beaver, AIM, Xbox Elite Series 2) tilføjer deres egne slidpunkter ovenpå: bagpaddelmekanismer, aftrækkerstop og udskiftelige stickmoduler, der løsner sig over tid.
Hvad vi gør afhænger af fejlen. Driften rettes med en rengøring og omkalibrering, hvis den opdages tidligt, eller et skift af stang. TMR hvis potentiometeret rent faktisk er slidt. Problemer med padle og trigger er normalt mekaniske snarere end elektroniske. Vi diagnosticerer, før vi giver et tilbud, så hvis en reparation ikke er det værd - controlleren er for gammel, eller fejlen er dybere end forventet - fortæller vi dig det i stedet for at opkræve betaling for et arbejde, der ikke holder.
Aflever det i vores værksted i London, eller send det til os fra et hvilket som helst sted; begge ruter får den samme diagnose og den samme 12-måneders dækning på det færdige arbejde.
Common Questions
How does mail-in work?
Choose your repair and pay at checkout, adding a prepaid Royal Mail tracked label if you're in the UK (worldwide, we send you our workshop address). Post it in, we repair and test it, and ship it back to you tracked - free, UK and international. Not sure what's wrong? Ask for a quote instead: we confirm the price before any work starts.
How long does it take?
Most repairs are typically turned around in 1 to 3 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
Fixed-price repairs you choose on our site, including mail-in, are paid at checkout. Workshop drop-offs booked by appointment are paid when you collect. If you asked for a quote or sent it in for diagnosis, we confirm the price first and send you a secure payment link once we've diagnosed it - nothing is charged before you approve it. No fix, no fee.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
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Test og kalibrer din controller
Download den gratisOG Controller Testerapp til at tjekke for pinddrift, teste hver knap og trigger og genkalibrere din pude på få sekunder. Arbejder medPS5, Xbox, SCUFog mere.
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