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This page covers every controller brand we service, not just first-party pads. Stick drift is the most common fault across all of them — PS5 DualSense and PS4 DualShock 4 use the same potentiometer stick design as most Xbox pads, so the failure mode is identical even though the controller looks different. Premium controllers (SCUF, Battle Beaver, AIM, Xbox Elite Series 2) add their own wear points on top: back paddle mechanisms, trigger stops, and swappable stick modules that loosen over time.
Ciò che facciamo dipende dalla colpa. La deriva viene risolta con una pulizia e una ricalibrazione se rilevata in anticipo, o con uno scambio di levetta TMR se il potenziometro è effettivamente usurato. I problemi relativi alla pagaia e al grilletto sono generalmente meccanici piuttosto che elettronici. Effettuiamo la diagnosi prima del preventivo, quindi se non vale la pena effettuare una riparazione (il controller è troppo vecchio o il guasto è più grave del previsto) te lo diremo invece di addebitarti un lavoro che non regge.
Riportalo al nostro laboratorio di Londra o spediscilo da qualsiasi luogo; entrambi i percorsi ottengono la stessa diagnosi e la stessa copertura di 12 mesi a opera finita.
Common Questions
How does mail-in work?
Choose your repair and pay at checkout, adding a prepaid Royal Mail tracked label if you're in the UK (worldwide, we send you our workshop address). Post it in, we repair and test it, and ship it back to you tracked - free, UK and international. Not sure what's wrong? Ask for a quote instead: we confirm the price before any work starts.
How long does it take?
Most repairs are typically turned around in 1 to 3 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
Fixed-price repairs you choose on our site, including mail-in, are paid at checkout. Workshop drop-offs booked by appointment are paid when you collect. If you asked for a quote or sent it in for diagnosis, we confirm the price first and send you a secure payment link once we've diagnosed it - nothing is charged before you approve it. No fix, no fee.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
Non fidarti solo della nostra parola
Testa e calibra il controller
Scarica gratuitamenteOG Controller Testerapp per verificare la deriva dello stick, testare ogni pulsante e grilletto e ricalibrare il pad in pochi secondi. Funziona conPS5, Xbox, SCUFe altro ancora.
Guardaci in azione
Build veri, riparazioni vere, direttamente dal laboratorio OG Repairs.
