A OG Repairs, we aim to provide fast, reliable, and flexible shipping options to meet your needs.

Tempi di spedizione

Tempo di gestione: 1-2 giorni lavorativi (lunedì-venerdì).
Gli ordini effettuati dopo le 15:00 o nei fine settimana verranno elaborati il giorno lavorativo successivo.

Spedizione gratuita per importi superiori a £ 100

Ordini di prodotti (controller personalizzati, scelte rapide, Edge/TMR moduli, accessori e parti) di £100 or more ship free, worldwide on the standard service. Repair services are excluded — repair shipping is priced separately below.

Spedizione nel Regno Unito (Prodotti)

Standard (2-4 business days): £5.99
Custom controllers — Standard (2-3 business days): £4.99
DualSense Edge / TMR moduli - Standard: £3.99
Express options are available at checkout.

Spedizione Internazionale (Prodotti)

Spediamo in tutto il mondo. La spedizione internazionale viene addebitata in base alla destinazione e mostrata al momento del pagamento: ad esempio, EU Standard International (2-11 giorni lavorativi) inizia a £ 9,99 e Standard International al di fuori dell'UE (3-17 giorni lavorativi) inizia a £ 23,99, con tariffe inferiori su controller personalizzati e moduli Edge. Gli ordini pari o superiori a £ 100 vengono spediti gratuitamente con il servizio standard.

Ricondizionato console e controller ship worldwide on their own flat rates: Europe (EU plus Norway, Iceland, Liechtenstein, Switzerland, Monaco and Andorra) — Standard 7-10 working days at £19.99 per console or £12.99 per controller, Express 4-7 working days at £29.99 / £22.99; rest of the world — Standard 10-13 working days at £34.99 / £27.99, Express 7-10 working days at £44.99 / £37.99. UK refurbished orders ship free on Standard (2-3 working days) or £9.99 on Express (1-2 working days), with same-day dispatch before 2pm Monday to Friday. Import duties and customs charges outside the UK are not included and are the customer's responsibility; whether they are charged depends on the destination country.

Shipping for Repairs

Repair services always use their own shipping options and are never part of the free-over-£100 offer.

Drop-Off: Customers may drop off their item for repair at Unit 9, Hatcham Road, London, SE15 1TR, United Kingdom.

Invio: Customers can send their item using their own preferred method or choose a prepaid Royal Mail tracked label at checkout — Tracciato 48: £ 6,99 O Tracciato 24: £ 9,99. International customers receive full mail-in instructions after booking.

Tappa di ritorno: Once the repair is complete, we ship your item back to you tracked at no additional cost — in the UK and internationally. Faster return shipping is available on request.

Repair & upgrade turnaround: The typical time shown on each repair or upgrade page is what we achieve in normal conditions once your device is with us. When the workshop is busy, a repair or upgrade can be delayed by up to 7-10 working days. We do everything we can to avoid that and keep you updated throughout. Turnaround times are estimates, not guarantees, and do not include postage either way.

Taxes & Duties

Ordini nel Regno Unito: I prezzi indicati includono l'IVA ove applicabile.
EU & International: Additional import duties, customs charges, and taxes may apply and are the responsibility of the customer.

Monitoraggio, oggetti danneggiati e smarriti

Once dispatched, you'll receive a shipping confirmation email with tracking details. If your order arrives damaged, contact us within 48 hours with photos. If lost in transit, we'll investigate with the courier and provide a replacement or refund once confirmed lost.

Business Information

Nome commerciale: OG Repairs
Telefono: +44 20 3965 9651
E-mail: support@ogrepairs.com
Indirizzo: Unit 9, Hatcham Road, Londra, SE15 1TR, Regno Unito

Shipping Policy