Charging ports are the most common Switch repair we see, worn loose from repeated cable insertion rather than any single incident. Joy-con rails follow close behind — the rail is a mechanical connector, and repeated docking and undocking wears the contact points until the connection becomes unreliable, which often looks like a joy-con fault when it's actually the rail on the console itself. Cartridge slots and microSD slots wear similarly, from repeated insertion rather than a single failure event.
Screen faults split into two types: cracked or physically damaged screens from drops, and the OLED-specific panel issues that don't apply to the original LCD model — the two aren't interchangeable repairs. Battery replacement becomes relevant on older units; a Switch that drains fast or won't hold charge the way it used to is usually the battery itself, not the charging port, though the two faults can look similar from the outside.
We check which of these it actually is before quoting, since several of these faults present the same way to the user. Drop off at our London workshop or post your Switch to us — it packs down small and travels well. 12-month coverage on all finished repairs.
Common Questions
How does mail-in work?
Choose your repair and pay at checkout, adding a prepaid Royal Mail tracked label if you're in the UK (worldwide, we send you our workshop address). Post it in, we repair and test it, and ship it back to you tracked - free, UK and international. Not sure what's wrong? Ask for a quote instead: we confirm the price before any work starts.
How long does it take?
Most repairs are typically turned around in 1 to 3 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
Fixed-price repairs you choose on our site, including mail-in, are paid at checkout. Workshop drop-offs booked by appointment are paid when you collect. If you asked for a quote or sent it in for diagnosis, we confirm the price first and send you a secure payment link once we've diagnosed it - nothing is charged before you approve it. No fix, no fee.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
Non fidarti solo della nostra parola
Testa e calibra il controller
Scarica gratuitamenteOG Controller Testerapp per verificare la deriva dello stick, testare ogni pulsante e grilletto e ricalibrare il pad in pochi secondi. Funziona conPS5, Xbox, SCUFe altro ancora.
Guardaci in azione
Build veri, riparazioni vere, direttamente dal laboratorio OG Repairs.
