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Console faults fall into a small number of categories regardless of brand: HDMI ports that stop outputting a signal (usually from a cable pulled at an angle rather than unplugged straight), overheating from years of dust build-up and dried-out thermal paste, disc drives that stop reading, and units that don't power on at all. Storage and connectivity issues — Wi-Fi, Bluetooth, Ethernet, USB ports — show up less often but follow the same pattern: a physical component has failed, not a settings problem you can fix yourself.
Ispezioniamo e diagnostichiamo prima di quotare tutto il lavoro della console: saprai cosa c'è effettivamente che non va e quanto costa prima di toccare qualsiasi cosa, e se una riparazione non vale davvero la pena rispetto a una console sostitutiva, lo diremo piuttosto che accettare comunque il lavoro.
Portalo al nostro laboratorio di Londra o pubblicalo; le console viaggiano bene per posta se imballate correttamente e la posta riceve la stessa diagnosi e documentazione di una consegna di persona. Tutte le riparazioni effettuate hanno una copertura di 12 mesi. Utilizza i riquadri sottostanti per accedere alla tua console specifica.
Common Questions
How does mail-in work?
Tell us the fault and pick a prepaid Royal Mail tracked label at checkout (UK), or we'll send our workshop address (worldwide). Post it in, we diagnose and confirm the price, repair it, and ship it back to you tracked - free, UK and international.
How long does it take?
Most repairs are turned around in 1-2 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
You confirm the quote before we start. For drop-offs you pay on completion; for mail-in you'll be sent a secure payment link once we've diagnosed it.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
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Build veri, riparazioni vere, direttamente dal laboratorio OG Repairs.
