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We hebben reparaties in twee categorieรซn verdeeld omdat de foutpatronen verschillend zijn. Consolefouten zijn meestal mechanisch of thermisch - HDMI poorten die beschadigd zijn door schuin getrokken kabels, oververhitting door ophoping van stof en uitgedroogde koelpasta, schijfstations die niet meer lezen of apparaten die helemaal niet willen inschakelen. Fouten in de controller gaan bijna altijd over sticks en knoppen: slijtage van de potentiometer veroorzaakt drift, versleten knopcontacten, plakkerige triggers.
Both get the same process. We inspect before we quote โ you get a real diagnosis, not a guess, and we'll say plainly if something isn't worth repairing rather than take the job anyway. Consoles and controllers can be dropped off at our London workshop or posted to us; mail-in gets the same inspection and the same documentation (photos and video where relevant) as anything done in-shop.
Gebruik onderstaande categorietegels om op de juiste reparatiepagina te komen. Alles wat klaar is, heeft een dekking van twaalf maanden, ongeacht de route waar het binnenkwam.
Common Questions
How does mail-in work?
Choose your repair and pay at checkout, adding a prepaid Royal Mail tracked label if you're in the UK (worldwide, we send you our workshop address). Post it in, we repair and test it, and ship it back to you tracked - free, UK and international. Not sure what's wrong? Ask for a quote instead: we confirm the price before any work starts.
How long does it take?
Most repairs are turned around in 1-2 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
Fixed-price repairs you choose on our site, including mail-in, are paid at checkout. Workshop drop-offs booked by appointment are paid when you collect. If you asked for a quote or sent it in for diagnosis, we confirm the price first and send you a secure payment link once we've diagnosed it - nothing is charged before you approve it. No fix, no fee.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
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Test en kalibreer uw controller
Download de gratisOG Controller Testerapp om te controleren op stick-drift, elke knop en trigger te testen en uw pad binnen enkele seconden opnieuw te kalibreren. Werkt metPS5, Xbox, SCUFen meer.










