Standard Xbox pads (Series S/X and One S/X) fail in the way most controllers do — potentiometer stick drift, worn face buttons, sticky triggers. Xbox Elite Series 2 and SCUF Instinct Pro see the same faults plus their own: the Elite's interchangeable paddles and adjustable trigger stops are extra mechanical parts that can loosen or stop registering, and SCUF's paddle mechanism wears in a similar way under heavy use. Battle Beaver and AIM Xbox pads follow the same pattern as their PlayStation equivalents — drift on the sticks, mechanical wear on paddles and triggers.
Dead zone issues (where the stick has a 'gap' in the middle before it registers movement) are common on Xbox pads specifically and often get mistaken for full drift when it's actually a calibration issue that doesn't need a part replaced.
We controleren de fout goed voordat we deze citeren, in plaats van aan te nemen dat er een stickwissel nodig is wanneer een schoonmaakbeurt en herkalibratie voldoende zijn. Breng het naar onze werkplaats in Londen of stuur het naar ons op, waar u ook bent. Bij verzending per post wordt dezelfde diagnose gesteld en voor elke voltooide reparatie geldt een dekking van twaalf maanden.
Common Questions
How does mail-in work?
Tell us the fault and pick a prepaid Royal Mail tracked label at checkout (UK), or we'll send our workshop address (worldwide). Post it in, we diagnose and confirm the price, repair it, and ship it back to you tracked - free, UK and international.
How long does it take?
Most repairs are turned around in 1-2 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
You confirm the quote before we start. For drop-offs you pay on completion; for mail-in you'll be sent a secure payment link once we've diagnosed it.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
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Echte builds, echte reparaties, rechtstreeks uit de werkplaats van OG Repairs.
