Tell us the fault and we'll email a prepaid tracked label (UK) or our workshop address (worldwide). Post it in, we diagnose and confirm the price, repair it, and ship it back to you - free.
How long does it take?
Most repairs are turned around in 1-2 working days once we receive it. Drop-offs are often same-day. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty. We're a full repair shop, so you're covered.
Do I pay upfront?
You confirm the quote before we start. For drop-offs you pay on completion; for mail-in you'll be sent a secure payment link once we've diagnosed it.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
Highly recommend, friendly team and same day service. A well needed MOT needed for my PS5.
Mmt
in the last week
Past my expectations! They really know their stuff and is truthfull
MARCO TULIO Arantes
in the last week
Very professional service. Iโm very satisfied. They kept me updated throughout the process. Very good price and very professional. Even after they messaged me to ask if everything was ok. Definitely recommend. Five stars service.
Kevin Fang
in the last week
Top experience with xbox series x deep clean!
Really great comms, and good job done overall
Allan Winter
2 weeks ago
I bought a pair of TMRs for my DualSense Edge, and they fit perfectly. The idea of sending the customer a video and photos of the calibration is excellent - it really instills confidence and credibility. Great work!
Rob Durkin
3 weeks ago
Was suffering from stick drift on my PS5 controller so sent it in to OG Repairs for an upgrade to the TMR Gulikit sticks. Photos showing the upgrades, a video pre-upgrade confirming stick drift, then a video post-upgrade showing it was gone. Very impressed and will return.
Alexander St Romain
a month ago
Great product, I'm happy with my purchase.
Callum Millican
a month ago
I ordered a custom controller with back buttons, mouse-click buttons and triggers. Took a bit longer than expected but I was refunded for the extra time thanks to great customer support. Would recommend, and the 1-year warranty is good peace of mind.
Aman Patel
a month ago
Great service, I had 2 SCUF PS5 FPS controllers fixed and upgraded by OG Repairs. The repair was fast (same-day pick-up) and it saved me from buying another controller.
Paul Leung
a month ago
Very happy customer - I ordered the GuliKit TMR replacement analog sticks for my DualSense Edge. Whenever I asked how progress was going they were very happy to help and explained what was happening. No more stick drift. Highly recommend this company.
sblackdragon
2 months ago
Back button was stuck inside the controller, so it was repaired same day. Slightly longer than estimated but still same day and I've had no issues since.
D1
2 months ago
Quick repair - the DualSense comes back with a second life! Love them sharing photos and videos about the repair as well. Thanks OG Repairs.
Luke Smith
in the last week
Highly recommend, friendly team and same day service. A well needed MOT needed for my PS5.
Mmt
in the last week
Past my expectations! They really know their stuff and is truthfull
MARCO TULIO Arantes
in the last week
Very professional service. Iโm very satisfied. They kept me updated throughout the process. Very good price and very professional. Even after they messaged me to ask if everything was ok. Definitely recommend. Five stars service.
Kevin Fang
in the last week
Top experience with xbox series x deep clean!
Really great comms, and good job done overall
Allan Winter
2 weeks ago
I bought a pair of TMRs for my DualSense Edge, and they fit perfectly. The idea of sending the customer a video and photos of the calibration is excellent - it really instills confidence and credibility. Great work!
Rob Durkin
3 weeks ago
Was suffering from stick drift on my PS5 controller so sent it in to OG Repairs for an upgrade to the TMR Gulikit sticks. Photos showing the upgrades, a video pre-upgrade confirming stick drift, then a video post-upgrade showing it was gone. Very impressed and will return.
Alexander St Romain
a month ago
Great product, I'm happy with my purchase.
Callum Millican
a month ago
I ordered a custom controller with back buttons, mouse-click buttons and triggers. Took a bit longer than expected but I was refunded for the extra time thanks to great customer support. Would recommend, and the 1-year warranty is good peace of mind.
Aman Patel
a month ago
Great service, I had 2 SCUF PS5 FPS controllers fixed and upgraded by OG Repairs. The repair was fast (same-day pick-up) and it saved me from buying another controller.
Paul Leung
a month ago
Very happy customer - I ordered the GuliKit TMR replacement analog sticks for my DualSense Edge. Whenever I asked how progress was going they were very happy to help and explained what was happening. No more stick drift. Highly recommend this company.
sblackdragon
2 months ago
Back button was stuck inside the controller, so it was repaired same day. Slightly longer than estimated but still same day and I've had no issues since.
D1
2 months ago
Quick repair - the DualSense comes back with a second life! Love them sharing photos and videos about the repair as well. Thanks OG Repairs.
