Custom Pro-kontrollere - 15 % rabatt over £180, legges automatisk til i handlekurvenDel opp betalingen med Klarna & ClearpayVurdert 4,7 på Google ut fra 621 anmeldelserGratis frakt over hele verden på kontrollere og produkter over £100Custom Pro-kontrollere - 15 % rabatt over £180, legges automatisk til i handlekurvenDel opp betalingen med Klarna & ClearpayVurdert 4,7 på Google ut fra 621 anmeldelserGratis frakt over hele verden på kontrollere og produkter over £100
Pick a time to drop your console or controller at our London workshop - it's free to book and you only pay when you drop off. Same-day repairs are often possible; when we're busy, a repair can be delayed by up to 7-10 working days, and we do everything we can to avoid that. Not in London? Get a mail-in quote instead → Coming to us? Directions and opening hours →
1
Pick your slot
Choose a date & time below - it's free to book, no payment now.
2
Drop it off
Bring your device to our London workshop at your slot (Unit 9, Hatcham Road, SE15 1TR).
3
We diagnose & repair
Many repairs are same-day. You get photos/videos of the work and a price before we proceed.
4
Collect & game on
Pick it up fully tested, with a 12-month warranty.
Rated 4.7 on Google
From 621 reviews
12-month warranty
On every repair & build
Photos & videos
Of your device before & after
Pay on completion
No surprise charges
Common Questions
How does mail-in work?
Choose your repair and pay at checkout, adding a prepaid Royal Mail tracked label if you're in the UK (worldwide, we send you our workshop address). Post it in, we repair and test it, and ship it back to you tracked - free, UK and international. Not sure what's wrong? Ask for a quote instead: we confirm the price before any work starts.
How long does it take?
Most repairs are typically turned around in 1 to 3 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
Fixed-price repairs you choose on our site, including mail-in, are paid at checkout. Workshop drop-offs booked by appointment are paid when you collect. If you asked for a quote or sent it in for diagnosis, we confirm the price first and send you a secure payment link once we've diagnosed it - nothing is charged before you approve it. No fix, no fee.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
Hdmi repair, deep clean and thermal paste replacement all done within the expected timeframe. Great service and communication, keep up with the socials 💪😎
Emmanuel Gardiner
in the last week
★★★★★
No more stick drift issues and cheaper than buying a new controller
Allan Winter
2 weeks ago
★★★★★
I bought a pair of TMRs for my DualSense Edge, and they fit perfectly. The idea of sending the customer a video and photos of the calibration is excellent - it really instills confidence and credibility. Great work!
Rob Durkin
3 weeks ago
★★★★★
Was suffering from stick drift on my PS5 controller so sent it in to OG Repairs for an upgrade to the TMR Gulikit sticks. Photos showing the upgrades, a video pre-upgrade confirming stick drift, then a video post-upgrade showing it was gone. Very impressed and will return.
Alexander St Romain
a month ago
★★★★★
Great product, I'm happy with my purchase.
Callum Millican
a month ago
★★★★★
I ordered a custom controller with back buttons, mouse-click buttons and triggers. Took a bit longer than expected but I was refunded for the extra time thanks to great customer support. Would recommend, and the 1-year warranty is good peace of mind.
Aman Patel
a month ago
★★★★★
Great service, I had 2 SCUF PS5 FPS controllers fixed and upgraded by OG Repairs. The repair was fast (same-day pick-up) and it saved me from buying another controller.
Paul Leung
a month ago
★★★★★
Very happy customer - I ordered the GuliKit TMR replacement analog sticks for my DualSense Edge. Whenever I asked how progress was going they were very happy to help and explained what was happening. No more stick drift. Highly recommend this company.
sblackdragon
2 months ago
★★★★★
Back button was stuck inside the controller, so it was repaired same day. Slightly longer than estimated but still same day and I've had no issues since.
D1
2 months ago
★★★★★
Quick repair - the DualSense comes back with a second life! Love them sharing photos and videos about the repair as well. Thanks OG Repairs.
Matt Taylor
in the last week
★★★★★
Great service
Leigh Tregurtha
in the last week
★★★★★
Really good lads ,good fair prices
The ILLumiNation
in the last week
★★★★★
Hdmi repair, deep clean and thermal paste replacement all done within the expected timeframe. Great service and communication, keep up with the socials 💪😎
Emmanuel Gardiner
in the last week
★★★★★
No more stick drift issues and cheaper than buying a new controller
Allan Winter
2 weeks ago
★★★★★
I bought a pair of TMRs for my DualSense Edge, and they fit perfectly. The idea of sending the customer a video and photos of the calibration is excellent - it really instills confidence and credibility. Great work!
Rob Durkin
3 weeks ago
★★★★★
Was suffering from stick drift on my PS5 controller so sent it in to OG Repairs for an upgrade to the TMR Gulikit sticks. Photos showing the upgrades, a video pre-upgrade confirming stick drift, then a video post-upgrade showing it was gone. Very impressed and will return.
Alexander St Romain
a month ago
★★★★★
Great product, I'm happy with my purchase.
Callum Millican
a month ago
★★★★★
I ordered a custom controller with back buttons, mouse-click buttons and triggers. Took a bit longer than expected but I was refunded for the extra time thanks to great customer support. Would recommend, and the 1-year warranty is good peace of mind.
Aman Patel
a month ago
★★★★★
Great service, I had 2 SCUF PS5 FPS controllers fixed and upgraded by OG Repairs. The repair was fast (same-day pick-up) and it saved me from buying another controller.
Paul Leung
a month ago
★★★★★
Very happy customer - I ordered the GuliKit TMR replacement analog sticks for my DualSense Edge. Whenever I asked how progress was going they were very happy to help and explained what was happening. No more stick drift. Highly recommend this company.
sblackdragon
2 months ago
★★★★★
Back button was stuck inside the controller, so it was repaired same day. Slightly longer than estimated but still same day and I've had no issues since.
D1
2 months ago
★★★★★
Quick repair - the DualSense comes back with a second life! Love them sharing photos and videos about the repair as well. Thanks OG Repairs.
