De Series X kører varmere under vedvarende belastning, end dens størrelse antyder, hvilket er grunden til, at overophedningsreparationer på den næsten altid er en dyb rengøring plus termisk pasta-erstatning snarere end en simpel udstøvning - tørret termisk pasta er en større faktor på denne konsol end på de fleste. HDMI Portfejl er normalt mekanisk: Et kabel, der trækkes i en vinkel, belaster portens loddeforbindelser på bundkortet over tid, og til sidst svigter forbindelsen, selvom kablet og tv'et begge er i orden.
Disc drive faults apply to the disc-edition Series X specifically and mean the drive mechanism has failed, not that a disc is scratched. No-power faults are the hardest to diagnose from the symptom alone — it can be the power supply, a connector, or a mainboard fault, and we won't know which until we've run a proper check, which is why we diagnose before quoting rather than assume.
Drop your Series X at our London workshop or post it to us; consoles travel fine in the post when packed properly. All finished repairs carry 12-month coverage.
Common Questions
How does mail-in work?
Tell us the fault and pick a prepaid Royal Mail tracked label at checkout (UK), or we'll send our workshop address (worldwide). Post it in, we diagnose and confirm the price, repair it, and ship it back to you tracked - free, UK and international.
How long does it take?
Most repairs are turned around in 1-2 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
You confirm the quote before we start. For drop-offs you pay on completion; for mail-in you'll be sent a secure payment link once we've diagnosed it.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
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