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Wir teilen Reparaturen in zwei Kategorien ein, da die Fehlerbilder unterschiedlich sind. Console faults tend to be mechanical or thermal - HDMI ports damaged by cables pulled at an angle, overheating from dust build-up and thermal paste that's dried out, disc drives that stop reading, or units that won't power on at all. Bei Controller-Fehlern geht es fast immer um Knüppel und Tasten: Abnutzung des Potentiometers verursacht Drift, verschlissene Tastenkontakte, klebrige Auslöser.
Both get the same process. We inspect before we quote — you get a real diagnosis, not a guess, and we'll say plainly if something isn't worth repairing rather than take the job anyway. Consoles and controllers can be dropped off at our London workshop or posted to us; mail-in gets the same inspection and the same documentation (photos and video where relevant) as anything done in-shop.
Verwenden Sie die Kategoriekacheln unten, um zur richtigen Reparaturseite zu gelangen. Für alles, was fertig ist, gilt eine 12-monatige Garantie, unabhängig davon, über welchen Weg es geliefert wurde.
Common Questions
How does mail-in work?
Tell us the fault and pick a prepaid Royal Mail tracked label at checkout (UK), or we'll send our workshop address (worldwide). Post it in, we diagnose and confirm the price, repair it, and ship it back to you tracked - free, UK and international.
How long does it take?
Most repairs are turned around in 1-2 working days once we receive it. Drop-offs are often same-day. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty. We're a full repair shop, so you're covered.
Do I pay upfront?
You confirm the quote before we start. For drop-offs you pay on completion; for mail-in you'll be sent a secure payment link once we've diagnosed it.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
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Echte Builds, echte Reparaturen - direkt aus der OG Repairs Werkstatt.
