Välj din enhet
Välj din modell för att se vilka reparationer och uppgraderingar vi erbjuder.
Xbox One consoles (S and X) are older hardware now, and the faults that show up reflect that: disc drives on the disc-based models, HDMI ports worn from years of cable use, and overheating on units that have never been opened for a clean. Series X and Series S are newer but not immune — HDMI port damage and overheating both still happen, and no-power faults occur across both generations, usually down to the internal power supply rather than anything user-fixable.
The Series X in particular runs hotter under sustained load than most people expect from a console that size, which is why overheating repairs on it are usually a deep clean and thermal paste replacement rather than a dust wipe.
Vilken generation du än har inspekterar vi innan vi citerar - en konsol som inte går att slå på kan vara nätaggregatet, moderkortet eller något enklare, och vi vet inte vilket förrän vi har öppnat det. Lämna till vår verkstad i London eller skicka den till oss; båda rutterna får samma diagnos och 12 månaders täckning vid avslutat arbete. Använd brickorna nedan för din exakta modell.
Common Questions
How does mail-in work?
Choose your repair and pay at checkout, adding a prepaid Royal Mail tracked label if you're in the UK (worldwide, we send you our workshop address). Post it in, we repair and test it, and ship it back to you tracked - free, UK and international. Not sure what's wrong? Ask for a quote instead: we confirm the price before any work starts.
How long does it take?
Most repairs are turned around in 1-2 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
Fixed-price repairs you choose on our site, including mail-in, are paid at checkout. Workshop drop-offs booked by appointment are paid when you collect. If you asked for a quote or sent it in for diagnosis, we confirm the price first and send you a secure payment link once we've diagnosed it - nothing is charged before you approve it. No fix, no fee.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
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