- Garantie 12 moisChaque appareil est couvert pendant un an complet par l'atelier qui l'a reconditionné.
- Livraison gratuite au Royaume-Uni dès £100Suivie jusqu'à ta porte, expédiée le jour même pour toute commande avant 14h.
- Retours sous 30 joursTu as changé d'avis ? Renvoie-le dans les 30 jours suivant la livraison.
- Reconditionné dans notre propre atelierNettoyé, testé et classé à Londres par les spécialistes qui réparent ces consoles au quotidien.
Common Questions
How does mail-in work?
Choose your repair and pay at checkout, adding a prepaid Royal Mail tracked label if you're in the UK (worldwide, we send you our workshop address). Post it in, we repair and test it, and ship it back to you tracked - free, UK and international. Not sure what's wrong? Ask for a quote instead: we confirm the price before any work starts.
How long does it take?
Most repairs are typically turned around in 1 to 3 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
Fixed-price repairs you choose on our site, including mail-in, are paid at checkout. Workshop drop-offs booked by appointment are paid when you collect. If you asked for a quote or sent it in for diagnosis, we confirm the price first and send you a secure payment link once we've diagnosed it - nothing is charged before you approve it. No fix, no fee.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
Ne nous croyez pas sur parole
Testez et calibrez votre contrôleur
Téléchargez gratuitementOG Controller Testerapplication pour vérifier la dérive du bâton, tester chaque bouton et déclencheur et recalibrer votre pad en quelques secondes. Fonctionne avecPS5, Xbox, SCUFet plus encore.
Voyez-nous à l'œuvre
De vrais builds, de vraies réparations, directement de l'atelier OG Repairs.
