DJI Mini 3 & Mini 3 Pro Gimbal Stuck Repair (Error 40002)
DJI error 40002 means the gimbal motor is overloaded, usually because the Mini 3 gimbal is stuck, bent or obstructed. We find what is jamming it, repair or replace the damaged gimbal parts and recalibrate it. It costs £129.99, takes typically 3-7 days and is covered by our 12-month warranty. Post it in or drop it at our London workshop by appointment.
Temps de réparation typique: 3-7 Days
All DJI Mini 3 & Mini 3 Pro repairs
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Dépose ton appareil à notre atelier de Londres (possible le jour même) ou envoie-le par la poste depuis n'importe où dans le monde.
Signs your Mini 3 needs this
- The DJI app shows "Gimbal motor overload" or error code 40002
- The Mini 3 gimbal does not move or level itself on start-up
- The camera sits tilted, twitches or buzzes after power on
- The horizon stays crooked even after a gimbal calibration
Quelles sont les causes
- Flying or powering on with the gimbal guard still fitted
- A knock that bends the gimbal arm or shifts a motor
- Grit, sand or hair caught in a gimbal motor
- A damaged gimbal ribbon cable after a crash
Comment nous réparons le problème
- Check the gimbal motors, arms and ribbon cable for what is causing the overload
- Clear any obstruction and straighten or replace the bent or damaged gimbal parts
- Refit the gimbal so every axis moves freely through its full range
- Calibrate the IMU, compass and gimbal, run a full hover and function test on the Mini 3, then send it back tracked with photos of the work.
En un coup d'œil
- Prix
- £129.99
- Temps de réparation typique
- 3-7 Days
- Garantie
- 12 months
- Comment
- Envoi par courrier dans le monde entier ou dépôt à Londres sur rendez-vous
- Réparations supplémentaires
- 10% off each extra fix in the same order
Other DJI Mini 3 & Mini 3 Pro repairs & upgrades
Questions fréquentes
What does error 40002 mean on a Mini 3?
It is DJI's gimbal motor overload warning. The motor is pushing against something it cannot move, usually a stuck, bent or obstructed gimbal, and it is not fixed by a software update.
Can error 40002 fix itself?
Sometimes it clears once a gimbal guard or debris is removed and the drone is restarted on level ground. If it comes back, the gimbal is physically damaged and running it overloaded can burn out a motor, so stop powering it on and send it in.
Will I need a whole new gimbal and camera?
Not always. We repair the stuck part first. If the camera or gimbal is beyond repair we quote for a gimbal and camera replacement before doing any extra work.
Can I add other repairs to the same order?
Yes. Gimbal stuck (error 40002) is already ticked for you above, and you can tick anything else your Mini 3 needs in the same order. The most expensive job is full price and every extra repair or upgrade is 10% off.
How do I get my Mini 3 to you?
Envoyez-le de n'importe où : les commandes au Royaume-Uni peuvent inclure une étiquette suivie prépayée, et les clients internationaux reçoivent l'adresse de notre atelier et les instructions d'emballage par e-mail. Nous le renvoyons suivi sans frais supplémentaires. Au Royaume-Uni, vous pouvez également le déposer à notre atelier de Londres sur rendez-vous.
Is the gimbal stuck (error 40002) covered by a warranty?
Yes. Every repair and upgrade we carry out on a drone comes with a 12-month warranty from our London workshop, and we send photos or video of the finished work before it ships back to you.
