The Series X runs hotter under sustained load than its size suggests, which is why overheating repairs on it are almost always a deep clean plus thermal paste replacement rather than a simple dust-out — dried thermal paste is a bigger factor on this console than on most. HDMI port failure is usually mechanical: a cable pulled at an angle stresses the port's solder joints on the mainboard over time, and eventually the connection fails even though the cable and TV are both fine.
As falhas da unidade de disco aplicam-se à edição do disco Series X especificamente e significa que o mecanismo da unidade falhou, e não que o disco esteja arranhado. As falhas sem energia são as mais difíceis de diagnosticar apenas pelo sintoma - pode ser a fonte de alimentação, um conector ou uma falha na placa-mãe, e não saberemos qual até que façamos uma verificação adequada, e é por isso que diagnosticamos antes de citar, em vez de assumir.
Solte o seu Series X em nosso workshop em Londres ou envie-nos por correio; os consoles viajam bem no correio quando embalados corretamente. Todos os reparos concluídos têm cobertura de 12 meses.
Common Questions
How does mail-in work?
Tell us the fault and pick a prepaid Royal Mail tracked label at checkout (UK), or we'll send our workshop address (worldwide). Post it in, we diagnose and confirm the price, repair it, and ship it back to you tracked - free, UK and international.
How long does it take?
Most repairs are turned around in 1-2 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
You confirm the quote before we start. For drop-offs you pay on completion; for mail-in you'll be sent a secure payment link once we've diagnosed it.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
Não acredite só na nossa palavra
Veja a gente em ação
Builds reais, reparos reais, direto da oficina da OG Repairs.
