5 Produkte
The Series X runs hotter under sustained load than its size suggests, which is why overheating repairs on it are almost always a deep clean plus thermal paste replacement rather than a simple dust-out — dried thermal paste is a bigger factor on this console than on most. HDMI port failure is usually mechanical: a cable pulled at an angle stresses the port's solder joints on the mainboard over time, and eventually the connection fails even though the cable and TV are both fine.
Disc-Laufwerksfehler betreffen die Disc-Edition Series X Dies bedeutet insbesondere, dass der Laufwerksmechanismus ausgefallen ist und nicht, dass die Disc zerkratzt ist. Fehlende Stromversorgung lässt sich am schwierigsten anhand des Symptoms allein diagnostizieren - es kann sich um einen Fehler in der Stromversorgung, einem Anschluss oder einem Mainboard-Fehler handeln, und wir werden erst nach einer ordnungsgemäßen Prüfung wissen, um welchen Fehler es sich handelt. Aus diesem Grund stellen wir eine Diagnose vor der Erstellung von Angeboten und nicht vor Annahmen.
Drop your Series X at our London workshop or post it to us; consoles travel fine in the post when packed properly. All finished repairs carry 12-month coverage.
Common Questions
How does mail-in work?
Choose your repair and pay at checkout, adding a prepaid Royal Mail tracked label if you're in the UK (worldwide, we send you our workshop address). Post it in, we repair and test it, and ship it back to you tracked - free, UK and international. Not sure what's wrong? Ask for a quote instead: we confirm the price before any work starts.
How long does it take?
Most repairs are turned around in 1-2 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
Fixed-price repairs you choose on our site, including mail-in, are paid at checkout. Workshop drop-offs booked by appointment are paid when you collect. If you asked for a quote or sent it in for diagnosis, we confirm the price first and send you a secure payment link once we've diagnosed it - nothing is charged before you approve it. No fix, no fee.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
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