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Repair costs

How Much Does a PS5 Controller Repair Cost in the UK?

By the OG Repairs workshop team, LondonPublished 2 min read

How much does a PS5 controller repair cost?

At OG Repairs a PS5 DualSense stick drift repair is £24.99 with standard sticks or £34.99 with TMR sticks that don't wear. Sticky buttons are £24.99, a new battery £19.99 and a charging port repair £24.99. Every repair is a fixed price with a 12-month warranty, and extra repairs in the same order are 10% off.

A PS5 DualSense opened on our bench with its stick modules removed during a repair

Key facts

  • Every PS5 DualSense fault has a fixed price, shown before you book.
  • Stick drift is wear inside the stick. TMR sticks cost a little more than standard ones and stop that wear.
  • Each extra repair on the same controller in the same order is 10% off.
  • No fix, no fee: if we can't repair it, you don't pay for the repair.
  • Controllers are accepted by post from anywhere in the world, or dropped off at our London workshop by appointment.

PS5 DualSense repair prices by fault

PS5 DualSense repair prices at OG Repairs (fixed, live prices)
FaultFixed priceWhat we do
Stick drift, standard sticks£24.99Both sticks replaced, calibrated and tested
Stick drift, TMR sticks£34.99Both sticks replaced with contactless TMR sticks
Stick drift, GuliKit 720 TMR£59.99TMR sticks with adjustable tension
Sticky face buttons or D-pad£24.99Buttons and contacts cleaned, worn parts replaced
Sticky or unresponsive L2 or R2£24.99Triggers cleaned and repaired
Every button and trigger£29.99Full clean and restore of all buttons, triggers and contacts
Battery won't hold charge£19.99New battery fitted
Charging port loose or not charging£24.99Charging port repaired
Won't turn on£24.99Diagnosed and repaired
Headphone jack or mic£24.99Audio fault repaired
Worn thumbstick caps£14.99New caps fitted
Ultrasonic deep clean£19.99Stripped, cleaned in an ultrasonic bath, rebuilt
Two faults on one controller? Book both in the same order and the second is 10% off.

Is it worth repairing a PS5 controller?

Usually, yes. Most DualSense faults are worn or dirty parts: sticks, buttons, triggers, a tired battery. Fixing them costs less than a new controller in most cases, and TMR sticks stop the wear that causes drift, which a new standard controller doesn't. If the board itself has failed, we tell you before you pay for anything.

DualSense Edge and pro controllers cost more

Pro controllers have more parts and take longer to open, so they're priced separately. On a DualSense Edge, TMR sticks fitted to both modules are £64.99 and a back paddle repair is £59.99. SCUF, Battle Beaver and AIM controllers have their own price lists on our controller repairs page.

How the repair works

  1. Book online and pick the fault. If it's more than one, add them all to the same order.
  2. In the UK, add a prepaid Royal Mail tracked label at checkout: it's a QR code you show at any Post Office, so there's nothing to print. Outside the UK, post it to us and we send the address and instructions after booking.
  3. We check it over first. If it needs more than you booked, we tell you and wait for your OK.
  4. It's repaired, every input is tested, and it comes back to you tracked, free. Photos or video of the work on request.

Bench time is about 2-3 hours. Standard turnaround is 1-3 working days once it's with us. If you need it back the same day, get in touch with the team about a priority slot before you book. When we're very busy a repair can take up to 7-10 working days, and we'll tell you if so.

Book your DualSense in

Fixed prices, no fix no fee and a 12-month warranty. Post it from anywhere, or drop it at our London workshop by appointment.

Book a DualSense repairSee every controller we fix

PS5 controller repair FAQs

Do you charge if you can't fix it?

No. No fix, no fee: if we can't repair your controller, you don't pay for the repair.

Will opening my DualSense affect Sony's warranty?

Yes, opening it ends the manufacturer's warranty. If your controller is still under Sony's warranty, claim on that first. Every repair we do carries our own 12-month warranty.

Can I post my PS5 controller from outside the UK?

Yes. Controllers are accepted by post from anywhere in the world and sent back tracked at no charge.

Where are you in London?

Unit 9, Hatcham Road, London SE15 1TR, about 10 minutes' walk from South Bermondsey station. Visits are by appointment, so book a free drop-off slot first.

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