๐ธ Custom Pro Controllers - 10% off auto-applied in cartโ Spread the cost with Klarna & Clearpay๐ 500+ 5-star reviews on Google๐ Free worldwide shipping over ยฃ100 on controllers & products๐ธ Custom Pro Controllers - 10% off auto-applied in cartโ Spread the cost with Klarna & Clearpay๐ 500+ 5-star reviews on Google๐ Free worldwide shipping over ยฃ100 on controllers & products
Free worldwide shipping over ยฃ100 on controllers & products
The full list of PS5 console repairs we do โ HDMI port, disc drive, overheating, no-power, SSD and networking faults โ covering the standard, Pro and Slim PS5. If you know the specific fault, find it in the list below; if you're not sure, our diagnostic check will tell you before you commit to a repair.
HDMI port failure is one of the most common PS5 faults we see, usually from a cable knocked or pulled at an angle rather than disconnected straight โ the port itself is soldered to the mainboard, so it's a board-level repair, not a plug-in part swap. Overheating shows up as loud fan noise or the console shutting down under load; on a PS5 that's a few years old it's almost always dust build-up combined with thermal paste (or the PS5's original thermal pad) that's dried out and needs replacing, not a fan that's actually broken.
Disc drive faults affect disc-edition consoles specifically and usually mean the drive mechanism itself, not a scratched disc. No-power faults are the least predictable to diagnose from the symptom alone โ it could be the power supply, a connector, or something on the mainboard, which is why we run a diagnostic check first rather than quote blind. SSD, Bluetooth/Wi-Fi and USB port issues round out the list and are usually more straightforward, connector-level fixes.
Post your PS5 to us from anywhere or bring it to our London workshop; both get the same inspection and 12-month coverage on the finished repair.
500+ 5-star reviews
Rated 5.0 on Google
12-month warranty
On every repair & build
Photos & videos
Of your device before & after
Pay on completion
No surprise charges
Common Questions
How does mail-in work?
Tell us the fault and pick a prepaid Royal Mail tracked label at checkout (UK), or we'll send our workshop address (worldwide). Post it in, we diagnose and confirm the price, repair it, and ship it back to you tracked - free, UK and international.
How long does it take?
Most repairs are turned around in 1-2 working days once we receive it. Drop-offs are often same-day. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty. We're a full repair shop, so you're covered.
Do I pay upfront?
You confirm the quote before we start. For drop-offs you pay on completion; for mail-in you'll be sent a secure payment link once we've diagnosed it.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
Fast and efficient with a low cost. The best around. Simple procedure with guidance and communication along the whole process.
yusuf rahman
in the last week
โ โ โ โ โ
Went for ps5 cleaning. Amazing service and efficient. Show the full process with pictures.
Allan Winter
2 weeks ago
โ โ โ โ โ
I bought a pair of TMRs for my DualSense Edge, and they fit perfectly. The idea of sending the customer a video and photos of the calibration is excellent - it really instills confidence and credibility. Great work!
Rob Durkin
3 weeks ago
โ โ โ โ โ
Was suffering from stick drift on my PS5 controller so sent it in to OG Repairs for an upgrade to the TMR Gulikit sticks. Photos showing the upgrades, a video pre-upgrade confirming stick drift, then a video post-upgrade showing it was gone. Very impressed and will return.
Alexander St Romain
a month ago
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Great product, I'm happy with my purchase.
Callum Millican
a month ago
โ โ โ โ โ
I ordered a custom controller with back buttons, mouse-click buttons and triggers. Took a bit longer than expected but I was refunded for the extra time thanks to great customer support. Would recommend, and the 1-year warranty is good peace of mind.
Aman Patel
a month ago
โ โ โ โ โ
Great service, I had 2 SCUF PS5 FPS controllers fixed and upgraded by OG Repairs. The repair was fast (same-day pick-up) and it saved me from buying another controller.
Paul Leung
a month ago
โ โ โ โ โ
Very happy customer - I ordered the GuliKit TMR replacement analog sticks for my DualSense Edge. Whenever I asked how progress was going they were very happy to help and explained what was happening. No more stick drift. Highly recommend this company.
sblackdragon
2 months ago
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Back button was stuck inside the controller, so it was repaired same day. Slightly longer than estimated but still same day and I've had no issues since.
D1
2 months ago
โ โ โ โ โ
Quick repair - the DualSense comes back with a second life! Love them sharing photos and videos about the repair as well. Thanks OG Repairs.
Sarah W
3 months ago
โ โ โ โ โ
Absolutely quality repair team. They were quick and efficient with the way they repaired my controller. The video and picture of it being repaired was also a nice touch - definitely would choose them again.
Joseph Hudson
3 months ago
โ โ โ โ โ
Very quick turnaround in repairing my PS5 controllers. Customer service was very helpful and honest about the whole process.
Adam Abdur-Rahman
in the last week
โ โ โ โ โ
Fast and efficient with a low cost. The best around. Simple procedure with guidance and communication along the whole process.
yusuf rahman
in the last week
โ โ โ โ โ
Went for ps5 cleaning. Amazing service and efficient. Show the full process with pictures.
Allan Winter
2 weeks ago
โ โ โ โ โ
I bought a pair of TMRs for my DualSense Edge, and they fit perfectly. The idea of sending the customer a video and photos of the calibration is excellent - it really instills confidence and credibility. Great work!
Rob Durkin
3 weeks ago
โ โ โ โ โ
Was suffering from stick drift on my PS5 controller so sent it in to OG Repairs for an upgrade to the TMR Gulikit sticks. Photos showing the upgrades, a video pre-upgrade confirming stick drift, then a video post-upgrade showing it was gone. Very impressed and will return.
Alexander St Romain
a month ago
โ โ โ โ โ
Great product, I'm happy with my purchase.
Callum Millican
a month ago
โ โ โ โ โ
I ordered a custom controller with back buttons, mouse-click buttons and triggers. Took a bit longer than expected but I was refunded for the extra time thanks to great customer support. Would recommend, and the 1-year warranty is good peace of mind.
Aman Patel
a month ago
โ โ โ โ โ
Great service, I had 2 SCUF PS5 FPS controllers fixed and upgraded by OG Repairs. The repair was fast (same-day pick-up) and it saved me from buying another controller.
Paul Leung
a month ago
โ โ โ โ โ
Very happy customer - I ordered the GuliKit TMR replacement analog sticks for my DualSense Edge. Whenever I asked how progress was going they were very happy to help and explained what was happening. No more stick drift. Highly recommend this company.
sblackdragon
2 months ago
โ โ โ โ โ
Back button was stuck inside the controller, so it was repaired same day. Slightly longer than estimated but still same day and I've had no issues since.
D1
2 months ago
โ โ โ โ โ
Quick repair - the DualSense comes back with a second life! Love them sharing photos and videos about the repair as well. Thanks OG Repairs.
Sarah W
3 months ago
โ โ โ โ โ
Absolutely quality repair team. They were quick and efficient with the way they repaired my controller. The video and picture of it being repaired was also a nice touch - definitely would choose them again.
Joseph Hudson
3 months ago
โ โ โ โ โ
Very quick turnaround in repairing my PS5 controllers. Customer service was very helpful and honest about the whole process.
Download the free OG Controller Tester app to check for stick drift, test every button and trigger, and recalibrate your pad in seconds. Works with PS5, Xbox, SCUF and more.
@ogrepairs
Watch Us In Action
Real builds, real repairs - straight from the OG Repairs workshop.