PS5 Pro Bluetooth & Wi-Fi Connectivity Repair - Failed Connection Fix
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Drop off at our London workshop (same-day possible) or mail in from anywhere in the UK.
Rather get cash for your broken console? Sell Your Tech →Is your PlayStation 5 struggling to connect to the internet or sync your controllers? Wi-Fi or Bluetooth issues can be caused by a faulty network IC chip or internal board damage, often after a power surge or accidental drop.
Common Symptoms:
✔️ Controllers won’t connect wirelessly
✔️ No Wi-Fi signal or unable to join networks
✔️ Frequent disconnects during gameplay
✔️ System update errors due to no internet connection
At OG Repairs, we carry out specialist soldering to replace or rework the network chip, restoring full wireless functionality. In some cases, donor parts may be used to ensure the highest repair success rate.
🔧 Professional Micro-Soldering Service
✅ 12-Month Warranty Included
⚡ Fast Turnaround (3-5 Days)
📦 Worldwide Mail-In
How It Works:
1️⃣ Select this repair service and complete checkout.
2️⃣ Choose to mail in your PS5.
3️⃣ We’ll diagnose, repair, and fully test your console.
4️⃣ It’s returned with working Wi-Fi & Bluetooth - ready to game again.
Book your PS5 connectivity repair today and get back online without the frustration.
🏪 Drop off at our London workshop - same day possible (UK).
📦 Mail in from anywhere in the UK - send it in tracked and we'll mail it back once repaired.
See It Done
How we mail-in, diagnose and fix - straight from the workshop bench.
Frequently Asked Questions
How long will the repair take?
We aim to complete repairs as safely and as soon as possible, however note it can take up to 3-5 days or longer depending on parts availability.
How do I send my console in?
As soon as you have completed your order we will send you a confirmation email. In the UK that includes your prepaid tracked label (if you chose one at checkout) - a QR code to use at your local Post Office. Outside the UK we send our workshop address and shipping instructions so you can post your console in. Once repaired, we ship it back to you tracked at no charge - UK and international.
Is there a warranty?
We offer a 12 month warranty on all repairs carried out at OG Repairs.
Can you repair a modified console?
Yes, let's see what's possible.
Do you send proof of the repair?
Yes - we send photos and a before/after video showing the fault fixed, so you can be confident in the work before your device is even back in your hands.
Can I drop it off in person?
UK customers can drop off at our London workshop (Unit 9, Hatcham Road, London, SE15 1TR). Mail-in is available worldwide - just choose your preferred option at checkout.
What payment methods do you accept?
All major cards, plus Klarna, Clearpay, Apple Pay and Google Pay - so you can spread the cost with interest-free instalments.
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