Console repairs are a UK service: drop-off in London, or post from a UK address. We can't accept consoles sent from outside the UK. Controller repairs ship worldwide →
PS5 & Xbox Overheating Repair in London
Shutting down mid-game, fan like a hairdryer, “too hot” warnings? We strip it to the cooling, clear the dust out of the heatsink and fan, and renew the liquid metal or thermal paste.
- 4.7★★★★★· 612 Google reviews
- 12-month warranty
- Repair time 2-3 hours
No fix, no fee. Free to book. Diagnosis included when you go ahead with the repair.
Not sure what's wrong? Ask for a quote →Choose your console
Fixed prices. Pick your model to book it in or pay online.
PlayStation 5
Deep clean and fresh liquid metal on the original and the Slim. PS5 Pro by quote.
Xbox Series X
Heatsink and fan cleared, dried paste replaced with fresh thermal paste.
Xbox Series S
Deep clean and fresh thermal paste. Fan replacement if the fan itself has gone.
PlayStation 4
The jet-engine fan. Original, Slim and Pro, cleaned and re-pasted.
Signs it's running too hot
Heat faults creep up on you. These are the things people notice first.
“Your PS5 is too hot”
The PS5 shows this to protect itself, then asks you to turn it off. Once is a warning. Regularly means the cooling isn't keeping up.
Shuts down mid-game
Off without warning, usually in demanding games. Xbox Series X and S warn you first, then power down to protect themselves.
Fan like a jet engine
The fan is working flat out to push heat through a heatsink clogged with dust. PS4s are famous for it.
Hotter than it used to be
The case gets hot where it used to be warm, or the fan roars in menus. Both point at dust or a tired thermal interface.
Liquid metal pump-out (PS5)
Over years the liquid metal between the chip and heatsink can creep out from under its shield, leaving a hot spot. Temperatures climb even when the console is clean.
Dried thermal paste (Xbox, PS4)
Paste dries and cracks with every heat cycle and stops moving heat into the heatsink. A console that's spotless outside can still run hot.
Turns off in rest mode
Switches itself off during downloads or won't stay in rest mode. Heat is a common cause. So is power, which is why we diagnose first.
Dust and pet hair in the vents
You can hoover the vents. You can't reach the heatsink fins without opening it up, and that's where the dust packs in.
Liquid metal, thermal paste, and why dust isn't the whole story
Every console gets rid of heat the same way: from the processor, through a thermal interface, into a heatsink, then out with the fan. Overheating means one of those links has stopped working.
On a PS5 that interface is liquid metal. Sony chose it because it moves heat far better than paste, but it conducts electricity and over years it can creep out from under its shield. The old metal has to come off and fresh metal goes on with the area dammed and levelled the way it left the factory, because a careless application shorts the board.
Xbox Series X, Series S and PS4 use thermal paste. It dries out with heat and stops passing heat to the heatsink, so we scrape it off and apply fresh. Then the heatsink fins and fan are cleared of packed dust.
A loud fan isn't always dust. If the fan itself rattles or won't spin up properly, it needs replacing. That's priced separately below, and we tell you before doing anything extra. We check all of it first, and the diagnosis is included when you go ahead: no fix, no fee.
Go ahead with the repair and the diagnosis is included free. Decide not to, and there's a £35 diagnostic fee. Either way you know what's wrong and what it costs before any work starts.
PS5 and PS5 Slim
- Thermal interface: liquid metal
- What goes wrong: pump-out and hot spots
- The fix: old metal off, area dammed, fresh liquid metal
- Heatsink fins and fan cleared of dust
Xbox Series X|S and PS4
- Thermal interface: thermal paste
- What goes wrong: paste dries out and cracks
- The fix: old paste scraped off, fresh paste applied
- Heatsink fins and fan cleared of dust
Two ways to get it fixed
Drop it off in London
Unit 9, Hatcham Road, SE15
- 1Book a free slot online.
- 2Bring it to the workshop at your time.
- 3We diagnose it and confirm the price before any work starts. Go ahead and the diagnosis is free.
- 4Collect it tested, often the same day. Pay on collection.
Post it in from anywhere in the UK
Pay online, tracked both ways
- 1Choose your console and pay online.
- 2Add a prepaid tracked label at checkout, or post it yourself.
- 3We diagnose it and confirm the price before any work starts, then fix it and keep you updated.
- 4It comes back to you tracked, free.
Fixed prices, per console
Prices in GBP. Pick a price to book that repair.
What the repair includes
- Diagnosis first, included when you go ahead
- Console opened and stripped down to the cooling assembly
- Packed dust cleared from the heatsink fins and fan blades
- Fresh liquid metal on PS5, fresh thermal paste on Xbox and PS4
- Reassembled and tested before it goes back
- If anything else is wrong, like a failing fan, we tell you first
- Photos or video of the work on request
- 12-month warranty on the repair
Paying
- Drop-off: pay at the workshop once it's fixed.
- Mail-in: pay online by card, Apple Pay or Google Pay.
- Or spread it over 3 payments with Klarna or Clearpay.
Quick checks before you book
- 1Give it room: a few inches of clear space around the vents, and not inside a closed cabinet.
- 2Keep it off carpet and soft surfaces, which block the air it pulls in.
- 3With it unplugged, hoover the outside of the vents gently. Don't blow compressed air into a fan and spin it up.
- 4Still loud, still hot, still shutting down? The problem is inside, and that's this repair.
Want the outside looking new as well?
This repair is the inside job. Our ultrasonic exterior clean is the cosmetic one: the shell and outer panels come off and go into an ultrasonic tank, and the vent slats, seams and port surrounds come back close to new. It doesn't touch the cooling. Order both and we do them in one visit.
Don't Take Our Word For It
Come and see us
A working repair workshop, not a collection point. Your console is diagnosed and repaired on the bench here.
- No fix, no fee
- 12-month warranty
- Photos or video of the work
- Free tracked return on mail-in
Unit 9, Hatcham Road, London SE15 1TR
Monday to Friday, 10:30 to 18:00 (London time)
Ready to get it fixed?
Questions people ask
How much is a PS5 overheating repair?
PS5 £74.99 and PS5 Slim £74.99. That covers the strip-down, the dust clean and fresh liquid metal. If the fan itself has failed, a fan replacement is PS5 £79.99 or PS5 Slim £89.99.
Do you replace the liquid metal on a PS5?
Yes. Liquid metal is what Sony uses on the PS5, so that's what goes back on: the old metal is cleaned off and fresh liquid metal is applied with the area dammed and levelled. We don't swap it for paste.
Do you charge for diagnosis?
No fix, no fee. If you go ahead with the repair, the diagnosis is included free. If we diagnose it and you decide not to go ahead, there's a £35 diagnostic fee. Either way you know exactly what's wrong and what it costs before any work starts.
How much is an Xbox Series X or Series S overheating repair?
Xbox Series X £74.99 and Xbox Series S £64.99: deep clean of the heatsink and fan, and fresh thermal paste. A Series S fan replacement is £54.99.
Why does my PS5 say it's too hot?
It's protecting itself. The usual causes are dust packed into the heatsink, a blocked or enclosed spot, or liquid metal that has moved away from the chip. If it happens with plenty of space around the console, the cause is inside.
How long does it take?
The repair takes 2-3 hours on the bench. Drop it off and it's often ready the same day. Posted repairs are turned around once they arrive and we keep you updated. When we're very busy a repair can take up to 7-10 working days, and we'll tell you if that's the case.
Is this the same as your ultrasonic deep clean?
No. The overheating repair is internal: heatsink, fan and thermal interface. The ultrasonic exterior clean is cosmetic, for the shell and panels, and does nothing for temperatures. Lots of people have both done in the same visit.
Do you do the PS5 Pro?
We don't list a fixed-price overheating repair for the PS5 Pro yet, so ask us for a quote. A PS5 Pro fan replacement is £79.99.
Can I post my console in?
Yes, from anywhere in the UK. Choose your console above, pay online, add a prepaid tracked label at checkout if you want one, and post it in. It comes back to you tracked, free. Console repairs are a UK service, so we can't accept consoles posted from abroad.
Will I lose my games and saves?
No. The cooling work doesn't involve the storage, so your games and saves stay where they are.
Is there a warranty?
Yes. Every repair we do carries a 12-month warranty on the parts we fit and the work.
Not worth fixing?
If the repair costs more than the console is worth to you, we'll buy it as it is. Or skip the wait with a refurbished console, tested and with a 12-month warranty.