Console Repair Quote
Tell us the console and what it's doing, and we'll come back with a fixed price - usually the same day. We're a real workshop in London: drop it in and collect it, or post it to us from anywhere in the UK. We diagnose before we quote, so you're never guessing and neither are we. Drop off at our London workshop (same-day possible) or post it in from anywhere in the UK.
In London? Find our workshop, hours and directions →
Drop it off in London, or post it in
Unit 9, Hatcham Road, London, SE15 1TR - by appointment, Monday to Friday, 10am to 1pm and 2pm to 8pm
Bring it in and collect it when it's done; many repairs are same-day. Not local? Post it to us from anywhere in the UK and we'll send it back tracked. (Console repairs are a UK service - controllers, drone and module work we take from anywhere in the world.)
PlayStation
PlayStationPS5, PS5 Pro, PS5 Slim, PS4, PS4 Pro, PS4 Slim, PlayStation Portal
Overheating and loud fans, no power, HDMI port and no-display faults, disc drives that won't read, corrupt hard drives, USB and network ports
Nintendo
NintendoSwitch, Switch OLED, Switch 2, Switch Lite
Cracked screens, charging ports worn loose, Joy-Con rails and drift, cartridge slots, microSD readers, battery replacement, no power
Xbox
XboxXbox Series X, Series S, Xbox One, One S, One X
HDMI port and no picture, overheating and thermal shutdowns, no power, disc drive faults, port damage
Not sure which it is? Describe what it's doing and we'll work it out - that's our job, not yours. Every repair is covered for 12 months, and if it isn't worth fixing we'll tell you rather than take the job.
Common Questions
How does mail-in work?
Choose your repair and pay at checkout, adding a prepaid Royal Mail tracked label if you're in the UK (worldwide, we send you our workshop address). Post it in, we repair and test it, and ship it back to you tracked - free, UK and international. Not sure what's wrong? Ask for a quote instead: we confirm the price before any work starts.
How long does it take?
Most repairs are typically turned around in 1 to 3 working days once we receive it. Drop-offs are often same-day. When we're busy, a repair can be delayed by up to 7-10 working days - we do everything we can to avoid that. We keep you updated the whole way with photos and videos.
Do you ship worldwide?
Yes - we accept mail-in repairs from anywhere in the world and post it back to you tracked.
What's the warranty?
Every repair and custom build comes with a 12-month warranty on the parts we fit and our workmanship. We're a full repair shop, so you're covered - the full terms are on our warranty policy page.
Do I pay upfront?
Fixed-price repairs you choose on our site, including mail-in, are paid at checkout. Workshop drop-offs booked by appointment are paid when you collect. If you asked for a quote or sent it in for diagnosis, we confirm the price first and send you a secure payment link once we've diagnosed it - nothing is charged before you approve it. No fix, no fee.
Is it safe to send my device?
Absolutely. We handle thousands of devices, track everything, and send you photos/videos of the work. Every device is tested before it goes back.
