The overview for every console we fix — PlayStation, Xbox and Nintendo, across the generations still in common use. Pick your console family below and you'll get a shorter list broken down by exact model, since a PS5 fault and a PS4 fault aren't fixed the same way even when they sound similar. If you're not sure which console fault you've got, start here.
Select Your Device
Choose your model to see the repairs and upgrades we offer.
Console faults fall into a small number of categories regardless of brand: HDMI ports that stop outputting a signal (usually from a cable pulled at an angle rather than unplugged straight), overheating from years of dust build-up and dried-out thermal paste, disc drives that stop reading, and units that don't power on at all. Storage and connectivity issues — Wi-Fi, Bluetooth, Ethernet, USB ports — show up less often but follow the same pattern: a physical component has failed, not a settings problem you can fix yourself.
We inspect and diagnose before quoting on all console work — you'll know what's actually wrong and what it costs before we touch anything, and if a repair genuinely isn't worth it against a replacement console, we'll say so rather than take the job anyway.
Bring it to our London workshop or post it in; consoles travel fine in the post when packed properly, and mail-in gets the same diagnosis and documentation as an in-person drop-off. All finished repairs carry 12-month coverage. Use the tiles below to get to your specific console.
Rated 4.7 on Google
From 623 reviews
12-month warranty
On every repair & build
Photos & videos
Of your device before & after
Free return postage
Tracked back to your door
Common Questions
Can I post my console in?
Yes, from anywhere in the UK. Console repairs are UK only; controllers we take from anywhere in the world.
I bought a pair of TMRs for my DualSense Edge, and they fit perfectly. The idea of sending the customer a video and photos of the calibration is excellent - it really instills confidence and credibility. Great work!
Rob Durkin
3 weeks ago
★★★★★
Was suffering from stick drift on my PS5 controller so sent it in to OG Repairs for an upgrade to the TMR Gulikit sticks. Photos showing the upgrades, a video pre-upgrade confirming stick drift, then a video post-upgrade showing it was gone. Very impressed and will return.
Alexander St Romain
a month ago
★★★★★
Great product, I'm happy with my purchase.
Callum Millican
a month ago
★★★★★
I ordered a custom controller with back buttons, mouse-click buttons and triggers. Took a bit longer than expected but I was refunded for the extra time thanks to great customer support. Would recommend, and the 1-year warranty is good peace of mind.
Aman Patel
a month ago
★★★★★
Great service, I had 2 SCUF PS5 FPS controllers fixed and upgraded by OG Repairs. The repair was fast (same-day pick-up) and it saved me from buying another controller.
Paul Leung
a month ago
★★★★★
Very happy customer - I ordered the GuliKit TMR replacement analog sticks for my DualSense Edge. Whenever I asked how progress was going they were very happy to help and explained what was happening. No more stick drift. Highly recommend this company.
sblackdragon
2 months ago
★★★★★
Back button was stuck inside the controller, so it was repaired same day. Slightly longer than estimated but still same day and I've had no issues since.
D1
2 months ago
★★★★★
Quick repair - the DualSense comes back with a second life! Love them sharing photos and videos about the repair as well. Thanks OG Repairs.
Sarah W
3 months ago
★★★★★
Absolutely quality repair team. They were quick and efficient with the way they repaired my controller. The video and picture of it being repaired was also a nice touch - definitely would choose them again.
Joseph Hudson
3 months ago
★★★★★
Very quick turnaround in repairing my PS5 controllers. Customer service was very helpful and honest about the whole process.
O
OG customer
4 months ago
★★★★★
Outstanding work - sent in my PS5 controller for a stick drift repair and TMR upgrade. It's phenomenal, feels brand new. Highly recommend.
O
OG customer
4 months ago
★★★★★
Very friendly and helpful, came to sort out an issue with my PS5 HDMI port, got it sorted same day at a very reasonable price! Very pleased with the service and would highly recommend.
Allan Winter
2 weeks ago
★★★★★
I bought a pair of TMRs for my DualSense Edge, and they fit perfectly. The idea of sending the customer a video and photos of the calibration is excellent - it really instills confidence and credibility. Great work!
Rob Durkin
3 weeks ago
★★★★★
Was suffering from stick drift on my PS5 controller so sent it in to OG Repairs for an upgrade to the TMR Gulikit sticks. Photos showing the upgrades, a video pre-upgrade confirming stick drift, then a video post-upgrade showing it was gone. Very impressed and will return.
Alexander St Romain
a month ago
★★★★★
Great product, I'm happy with my purchase.
Callum Millican
a month ago
★★★★★
I ordered a custom controller with back buttons, mouse-click buttons and triggers. Took a bit longer than expected but I was refunded for the extra time thanks to great customer support. Would recommend, and the 1-year warranty is good peace of mind.
Aman Patel
a month ago
★★★★★
Great service, I had 2 SCUF PS5 FPS controllers fixed and upgraded by OG Repairs. The repair was fast (same-day pick-up) and it saved me from buying another controller.
Paul Leung
a month ago
★★★★★
Very happy customer - I ordered the GuliKit TMR replacement analog sticks for my DualSense Edge. Whenever I asked how progress was going they were very happy to help and explained what was happening. No more stick drift. Highly recommend this company.
sblackdragon
2 months ago
★★★★★
Back button was stuck inside the controller, so it was repaired same day. Slightly longer than estimated but still same day and I've had no issues since.
D1
2 months ago
★★★★★
Quick repair - the DualSense comes back with a second life! Love them sharing photos and videos about the repair as well. Thanks OG Repairs.
Sarah W
3 months ago
★★★★★
Absolutely quality repair team. They were quick and efficient with the way they repaired my controller. The video and picture of it being repaired was also a nice touch - definitely would choose them again.
Joseph Hudson
3 months ago
★★★★★
Very quick turnaround in repairing my PS5 controllers. Customer service was very helpful and honest about the whole process.
O
OG customer
4 months ago
★★★★★
Outstanding work - sent in my PS5 controller for a stick drift repair and TMR upgrade. It's phenomenal, feels brand new. Highly recommend.
O
OG customer
4 months ago
★★★★★
Very friendly and helpful, came to sort out an issue with my PS5 HDMI port, got it sorted same day at a very reasonable price! Very pleased with the service and would highly recommend.
Download the free OG Controller Tester app to check for stick drift, test every button and trigger, and recalibrate your pad in seconds. Works with PS5, Xbox, SCUF and more.
