💸 Custom Pro Controllers - 10% off auto-applied in cart✅ Spread the cost with Klarna & Clearpay🌟 500+ 5-star reviews on Google🚚 Free worldwide shipping over £100 on controllers & products💸 Custom Pro Controllers - 10% off auto-applied in cart✅ Spread the cost with Klarna & Clearpay🌟 500+ 5-star reviews on Google🚚 Free worldwide shipping over £100 on controllers & products
Free worldwide shipping over £100 on controllers & products
Not sure what’s wrong with your PlayStation 5? Let us help! Our Diagnostics Inspection Report is designed to pinpoint the exact issue with your console.
What’s Included:
A thorough inspection by our expert technicians to confirm the root cause of the problem.
Accurate diagnostics to provide a detailed assessment of the fault.
A direct link to book this service after speaking with one of our OG Repairs technicians.
@ogrepairs
See It Done
How we mail-in, diagnose and fix - straight from the workshop bench.
How to Mail In Your Console or Controller for Repair
11K
PS5 HDMI Port Replacement - Mail-In Repair
13K
How to Fix Stick Drift on PS5, Xbox & SCUF
37K
PS5 No Display & Overheating Fix
169K
Hall Effect or TMR? Fix Stick Drift
Frequently Asked Questions
How long will the repair take?
We aim to complete repairs in 1 day, however it can take up to 3 days.
How do I send my console in?
As soon as you have completed your order we will send you a confirmation email with our address to send your console in to, or a prepaid shipping label if you opted for this option during checkout.
Is there a warranty?
We offer a 12 month warranty on all repairs carried out at OG Repairs.
Can you repair a modified console?
No. If your console has been modified, unfortunately we can't repair it.
Do you send proof of the repair?
Yes - we send photos and a before/after video showing the fault fixed, so you can be confident in the work before your device is even back in your hands.
Can I drop it off in person?
UK customers can drop off at our London workshop (Unit 9, Hatcham Road, London, SE15 1TR). Mail-in is available worldwide - just choose your preferred option at checkout.
What payment methods do you accept?
All major cards, plus Klarna, Clearpay, Apple Pay and Google Pay - so you can spread the cost with interest-free instalments.
Free Tool
Test & Calibrate Your Controller
Download the free OG Controller Tester app to check for stick drift, test every button and trigger, and recalibrate your pad in seconds. Works with PS5, Xbox, SCUF and more.
Fast and efficient with a low cost. The best around. Simple procedure with guidance and communication along the whole process.
yusuf rahman
in the last week
★★★★★
Went for ps5 cleaning. Amazing service and efficient. Show the full process with pictures.
Allan Winter
2 weeks ago
★★★★★
I bought a pair of TMRs for my DualSense Edge, and they fit perfectly. The idea of sending the customer a video and photos of the calibration is excellent - it really instills confidence and credibility. Great work!
Rob Durkin
3 weeks ago
★★★★★
Was suffering from stick drift on my PS5 controller so sent it in to OG Repairs for an upgrade to the TMR Gulikit sticks. Photos showing the upgrades, a video pre-upgrade confirming stick drift, then a video post-upgrade showing it was gone. Very impressed and will return.
Alexander St Romain
a month ago
★★★★★
Great product, I'm happy with my purchase.
Callum Millican
a month ago
★★★★★
I ordered a custom controller with back buttons, mouse-click buttons and triggers. Took a bit longer than expected but I was refunded for the extra time thanks to great customer support. Would recommend, and the 1-year warranty is good peace of mind.
Aman Patel
a month ago
★★★★★
Great service, I had 2 SCUF PS5 FPS controllers fixed and upgraded by OG Repairs. The repair was fast (same-day pick-up) and it saved me from buying another controller.
Paul Leung
a month ago
★★★★★
Very happy customer - I ordered the GuliKit TMR replacement analog sticks for my DualSense Edge. Whenever I asked how progress was going they were very happy to help and explained what was happening. No more stick drift. Highly recommend this company.
sblackdragon
2 months ago
★★★★★
Back button was stuck inside the controller, so it was repaired same day. Slightly longer than estimated but still same day and I've had no issues since.
D1
2 months ago
★★★★★
Quick repair - the DualSense comes back with a second life! Love them sharing photos and videos about the repair as well. Thanks OG Repairs.
Sarah W
3 months ago
★★★★★
Absolutely quality repair team. They were quick and efficient with the way they repaired my controller. The video and picture of it being repaired was also a nice touch - definitely would choose them again.
Joseph Hudson
3 months ago
★★★★★
Very quick turnaround in repairing my PS5 controllers. Customer service was very helpful and honest about the whole process.
Adam Abdur-Rahman
in the last week
★★★★★
Fast and efficient with a low cost. The best around. Simple procedure with guidance and communication along the whole process.
yusuf rahman
in the last week
★★★★★
Went for ps5 cleaning. Amazing service and efficient. Show the full process with pictures.
Allan Winter
2 weeks ago
★★★★★
I bought a pair of TMRs for my DualSense Edge, and they fit perfectly. The idea of sending the customer a video and photos of the calibration is excellent - it really instills confidence and credibility. Great work!
Rob Durkin
3 weeks ago
★★★★★
Was suffering from stick drift on my PS5 controller so sent it in to OG Repairs for an upgrade to the TMR Gulikit sticks. Photos showing the upgrades, a video pre-upgrade confirming stick drift, then a video post-upgrade showing it was gone. Very impressed and will return.
Alexander St Romain
a month ago
★★★★★
Great product, I'm happy with my purchase.
Callum Millican
a month ago
★★★★★
I ordered a custom controller with back buttons, mouse-click buttons and triggers. Took a bit longer than expected but I was refunded for the extra time thanks to great customer support. Would recommend, and the 1-year warranty is good peace of mind.
Aman Patel
a month ago
★★★★★
Great service, I had 2 SCUF PS5 FPS controllers fixed and upgraded by OG Repairs. The repair was fast (same-day pick-up) and it saved me from buying another controller.
Paul Leung
a month ago
★★★★★
Very happy customer - I ordered the GuliKit TMR replacement analog sticks for my DualSense Edge. Whenever I asked how progress was going they were very happy to help and explained what was happening. No more stick drift. Highly recommend this company.
sblackdragon
2 months ago
★★★★★
Back button was stuck inside the controller, so it was repaired same day. Slightly longer than estimated but still same day and I've had no issues since.
D1
2 months ago
★★★★★
Quick repair - the DualSense comes back with a second life! Love them sharing photos and videos about the repair as well. Thanks OG Repairs.
Sarah W
3 months ago
★★★★★
Absolutely quality repair team. They were quick and efficient with the way they repaired my controller. The video and picture of it being repaired was also a nice touch - definitely would choose them again.
Joseph Hudson
3 months ago
★★★★★
Very quick turnaround in repairing my PS5 controllers. Customer service was very helpful and honest about the whole process.