PlayStation 5 Diagnostic Inspection Report
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- 12-month warranty on parts and workmanship
- 2-3 Hours typical turnaround
- Free tracked return, prepaid label emailed
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Drop off at our London workshop (same day possible with our priority service) or mail in from anywhere in the UK.
PlayStation 5 Diagnostics Inspection
Not sure what’s wrong with your PlayStation 5? Let us help! Our Diagnostics Inspection Report is designed to pinpoint the exact issue with your console.
What’s Included:
- A thorough inspection by our expert technicians to confirm the root cause of the problem.
- Accurate diagnostics to provide a detailed assessment of the fault.
- A direct link to book this service after speaking with one of our OG Repairs technicians.
About this repair
Not sure what is wrong with your PS5? Our diagnostic inspection for £34.99 is a thorough check by our technicians to confirm the root cause of the fault, with a detailed assessment and a direct link to book the right repair once you have spoken to us. Typical repair time is 2-3 hours once it is on our bench.
Signs you need this repair
- A fault that does not match any single repair
- More than one problem at once
- You want the cause confirmed before paying for a repair
What causes it
- Faults like no display, shutdowns and errors can share several possible causes
How we fix it
- We inspect and test your PS5
- We confirm the root cause
- You receive a detailed assessment
- We send a direct link to book the repair you need
See It Done
How we mail-in, diagnose and fix - straight from the workshop bench.
Frequently Asked Questions
Do I have to go ahead with the repair?
No. You get the assessment and decide whether to book the repair.
Can you repair a modified console?
No. If your console has been modified, unfortunately we cannot repair it.
How long does the diagnostic take?
We aim to complete it in 1 day, though it can take up to 3 days.
How long will the repair take?
We aim to complete repairs in 1 day, however it can take up to 3 days.
How do I send my console in?
As soon as you have completed your order we will send you a confirmation email with our address to send your console in to, or a prepaid shipping label if you opted for this option during checkout.
Is there a warranty?
We offer a 12 month warranty on all repairs carried out at OG Repairs.
Can you repair a modified console?
No. If your console has been modified, unfortunately we can't repair it.
Do you send proof of the repair?
Yes - we send photos and a before/after video showing the fault fixed, so you can be confident in the work before your device is even back in your hands.
Can I drop it off in person?
Yes - book a drop-off at our London workshop (Unit 9, Hatcham Road, London, SE15 1TR); visits are by appointment. Console repairs are a UK-only service, so mail-in is available from anywhere in the UK.
What payment methods do you accept?
All major cards, plus Klarna, Clearpay, Apple Pay and Google Pay - so you can spread the cost with interest-free instalments.
Test & Calibrate Your Controller
Download the free OG Controller Tester app to check for stick drift, test every button and trigger, and recalibrate your pad in seconds. Works with PS5, Xbox, SCUF and more.
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