Xbox Series X|S Controller Charging Port Repair (USB-C Port Replacement)
A loose or dead charging port is one of the most common Xbox Series controller faults. For £19.99 we replace the USB-C port on your Xbox Series X|S Controller, check the charging circuit behind it and test wired play and charging through the port. 12-month warranty. Typical turnaround is 2-3 hours. The Xbox Series controller runs on AA batteries or a play-and-charge pack, so the port is what wired play and the charge pack rely on.
Typical repair time: 2-3 hours
All Xbox Series X|S Controller repairs
Deep Clean is a clean, not a repair: full strip-down, ultrasonic clean of the shell, buttons and sticks, sanitised and rebuilt. No parts fitted and no fault fixed - tick it alongside a repair to get both done in one go. Same turnaround as the repair.
Not sure what you need, or want something that isn't listed? Get a free quote →
Drop off at our London workshop (same-day possible) or mail in from anywhere in the world.
Signs your Xbox Series controller needs this
- Only charges with the cable held at an angle
- The cable falls out or feels loose
- No charging light at all
- Disconnects during wired play
What causes it
- Cables pulled out sideways or tripped over while plugged in
- Debris packed into the port
- Solder joints cracked by repeated strain on the port
How we fix it
- Confirm the fault with a known-good cable
- Desolder and remove the damaged USB-C port
- Fit and solder a new port, checking the circuit behind it
- Test charging and data, then rebuild
At a glance
- Price
- £19.99
- Typical repair time
- 2-3 hours
- Warranty
- 12 months
- How
- Mail-in worldwide or London drop-off by appointment
- Extra repairs
- 10% off each extra fix in the same order
Other Xbox Series X|S Controller repairs & upgrades
- TMR anti-drift stick upgrade£29.99
- Trigger repair£19.99
- Bumper repair£19.99
- Button repair£19.99
- Thumbstick cap replacement£9.99
- Headphone jack repair£19.99
- Stick drift repair£19.99
- Ultrasonic deep clean£19.99
- Full button & trigger restore£22.99
- Clicky triggers£59.99
- Hall effect stick upgrade£24.99
- Clicky face buttons£59.99
Same fix, other controllers
- Xbox One S & X Controller charging port repair£19.99
- Xbox Elite Series 2 Controller charging port repair£39.99
- SCUF Instinct Pro Xbox Controller charging port repair£44.99
- Battle Beaver Xbox Controller charging port repair£29.99
- AIM Xbox Controller charging port repair£29.99
- PS5 DualSense Controller charging port repair£24.99
Frequently Asked Questions
Could it just be my cable?
Sometimes. Try another cable and charger first. If that does not help, or the cable is loose in the port, it is the port.
Can I get other Xbox Series controller repairs done at the same time?
Yes. Tick every fix you need on this page and they are done in one visit. The dearest one is full price and every extra one in the same order is 10% off. Popular add-ons on the Xbox Series controller include tmr anti-drift stick upgrade, trigger repair, bumper repair.
How do I get my Xbox Series controller to you?
Mail it in from anywhere: UK orders can include a prepaid tracked label, and international customers get our workshop address and packing instructions by email. We send it back tracked at no extra charge. In the UK you can also drop it off at our London workshop by appointment.
Is the charging port repair covered by a warranty?
Yes. Every repair and upgrade we carry out on a controller comes with a 12-month warranty from our London workshop, and we send photos or video of the finished work before it ships back to you.
